Atumind Privacy & Cookie Policy

At Atumind, we attach great importance to your privacy and the protection of personal data. This policy explains how we handle your data, whether you are a customer, a user of our platform or a visitor to our website.

1. Who are we?

Atumind bv is located at Mortelputstraat 13, 8810 Lichtervelde, with company number BE 1025.343.448. We are responsible for processing personal data as described in this statement. We process your data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR) and the Belgian Privacy Act.

2. What information do we collect?

Most parts of our website are accessible without entering personal information. We only collect data if you contact us via form, phone, email or at events, use our digital tools such as the operator cockpit or the forklift app, or consent to the use of cookies on our website.

Examples of information that we may collect:

  • · Contact details: name, email address, phone number, position
  • · Company details: company name, address, VAT number
  • · Technical data: IP address, browser, device information, location
  • · Usage data: login activities, interactions with the platform

3. Why do we process your data?

We process your data to contact you about our solutions, improve our products and services, follow up on your requests or demo requests, send newsletters or updates only with permission, comply with legal obligations, detect abuse or fraud.

Your data is only processed on the basis of your consent, to execute a contract, to comply with a legal obligation or on the basis of legitimate interest such as improving our services.

4. Who do we share your information with?

Sometimes we use third parties to make our services possible. Think of hosting providers, marketing tools or CRM systems. They only get access to your data when necessary and are not allowed to use it for their own purposes. We never sell or rent your information to third parties.

5. International data transfer

For example, if we transfer data outside the European Economic Area to servers in the US, we ensure that this is done in accordance with GDPR requirements such as standard contracts or specific consent.

6. Your rights

You always have the right to request access to your data, have incorrect data corrected, have your data deleted, right to be forgotten, object to processing for direct marketing, transfer your data to another party, withdraw your consent.

Do you want to exercise one of these rights? Please contact us via info@atumind.com.

7. Cookies

We use cookies to make our website more user-friendly and relevant. Some cookies are necessary, others we only use for analysis or personalization with your permission.

Types of cookies that we use:

  • · Functional cookies: remember preferences such as language
  • · Analytical cookies: anonymous statistics via, for example, GoogleAnalytics
  • · Social media cookies: for sharing options such as LinkedIn

You can change your cookie preferences at any time via your browser settings. See www.allaboutcookies.orgfor more information per browser.

8. Security of your data

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse.

9. Liability and use of our website

Our website and content are protected by intellectual property rights. Use is permitted for personal, non-commercial use. Any other use requires our explicit consent.

We do our best to provide accurate information, but are not responsible for errors or omissions. External links are also beyond our responsibility.

10. Applicable law and changes

This policy is governed by Belgian law. Changes to this policy are always published on our website. Please visit this page regularly to stay up to date with updates.

Questions or Requests?
Send an email to info@atumind.com
Or check out our full platform at www.atumind.com